FAQ

How do I place an order at bebokart?

Ordering at bebokart.com is very easy. Just select the items you want to shop, enter your shipping address and payment information. If you need any assistance give us a call. We would love to take your order over phone. You may contact us on 08752834358 for any other query.

 

How will I know if order is placed successfully?

Once your Order is successfully placed @ bebokart.com, you will receive a confirmation over email and text message from us. This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders, if you have placed the order through your log in id.

 

How will my order be delivered to me?

Your order would be delivered through reputed courier companies at your doorstep.

 

Do bebokart orders can be booked over phone?

Yes. We do take orders over phone but only to  the products available in our website  You may contact us on 08752834358 to book your order.

 

How do I check the status of my order?

Bebokart order status is updated to you via emails and sms at every step. Once your order is placed you would receive a sms and an email with your order details. Again after your order is dispatched we send you a sms with your tracking details. Please check your spam and old sms-es for the status of your order, if you don't see any updates. Order details can also be viewed at My Account -> My Orders, if you have placed the order through your log in id.

 

Can I cancel my order?

If you wish to cancel your order You may contact us on 08752834358 to cancel.

If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of Prepaid orders Refunds will be processed as per our Return policies. 

 

How can I Return a product ?

If you happened to receive a damaged or defective product or a product that does not comply with the specifications as per your original order, you have to get in touch with the customer service team using the means provided in our Contact us page.

You can also generate a return id at My Account -> Returns.

 

What are the delivery charges?
We generally charges Rs.50 for delivery, provides free delivery on orders valued above Rs.499 .